Shipping Policy

Seller: SterlingBridge Trading Limited, a company registered in Hong Kong, trading as Majlux
Email: 18314461594@163.com
Phone: 17681905245
Registered location: Hong Kong

Order Processing

Orders are normally processed and shipped within 48 hours after purchase. Processing time is separate from delivery time.

Estimated Delivery

We arrange delivery from the nearest available warehouse. Orders are usually delivered within 3–7 days after shipment. Delivery estimates are not guarantees and may be affected by the destination, carrier delays, customs processing, severe weather, peak periods, or circumstances outside our reasonable control.

Shipping Charges, Taxes, and Duties

Available shipping methods and shipping charges are displayed or calculated at checkout where applicable. Product prices are shown in USD unless another currency is expressly displayed. Taxes, duties, and import charges may be calculated at checkout or collected by the destination authority, depending on the destination and applicable law.

Tracking

When tracking is available, tracking information is sent using the contact details supplied with the order. Tracking updates may take time to appear after dispatch.

Address Accuracy

Customers are responsible for providing a complete and accurate delivery address. Contact us promptly if an address needs correction. Changes cannot be guaranteed after dispatch.

Delivery Problems

If tracking shows an unusual delay, damage, or delivery to an incorrect location, contact us at 18314461594@163.com or 17681905245 with your order number.