Terms of service

Overview

Welcome to Majlux-US! The terms “we,” “us,” and “our” refer to Majlux-US. Majlux-US operates this store and website, including all related information, content, features, tools, products, and services in connection with orders, in order to provide you, the customer, with a curated shopping experience (the “Services”). Majlux-US is powered by Shopify, which enables us to provide the Services to you.

The following Terms of Service, together with any policies referenced herein (collectively, the “Terms of Service” or “Terms”), set forth your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they contain important information regarding your legal rights and cover matters such as disclaimers and limitations of liability.

By accessing, using, or interacting with our Services, you agree to be bound by these Terms of Service and our Privacy Policy [link]. If you do not agree to these Terms of Service or the Privacy Policy, you should not use or access our Services.

Section 1 - Access and Account

By agreeing to these Terms of Service, you represent that you have reached the age of majority in your state or province of residence, and that you have permitted any of your minor dependents to use the Services on devices owned, purchased, or managed by you.

To use the Services, including accessing or browsing our online store or purchasing any products or services we offer, you may be required to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide in our store is accurate, current, and complete, and that you have all rights necessary to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all account activity. You may not transfer, sell, assign, or authorize your account to any other person.

Section 2 - Our Products

We have made every effort to accurately display our products and services in the online store. However, please note that due to differences in the type of device you use to access the store, as well as the settings and configuration of your device, colors or product appearance may differ from what is displayed on your screen.

We do not guarantee that the appearance or quality of any products or services you purchase will meet your expectations or will be exactly the same as shown or presented in our online store.

All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may, on a case-by-case basis, limit the quantities of any products offered to any person, region, or jurisdiction.

Section 3 - Orders

When you place an order, you are making an offer to purchase. Majlux-US reserves the right, in its sole discretion, to accept or reject your order for any reason. Your order is not accepted until it has been confirmed by Majlux-US. We must receive and process your payment before your order is accepted. Please carefully review your order before submitting it, as once an order is accepted, Majlux-US may not be able to accept cancellation requests. If we do not accept, change, or cancel an order, we will attempt to contact you using the email address, billing address, and/or phone number provided at the time the order was placed.

Your purchase may only be returned or exchanged in accordance with our Refund Policy [link].

You represent and warrant that your purchase is for your personal or household use only and not for commercial resale or export.

Section 4 - Prices and Billing

Prices, discounts, and promotions are subject to change without notice. The price of a product or service is the price in effect at the time you place your order and will be listed in your order confirmation email. Unless otherwise expressly stated, listed prices do not include taxes, shipping fees, handling fees, duties, or import charges.

Prices posted in our online store may differ from prices in physical stores, online stores operated by third parties, or other stores. We may from time to time offer promotions for the Services that may affect pricing and are subject to terms in addition to these Terms. If the promotional terms conflict with these Terms, the promotional terms will govern.

You agree to provide current, complete, and accurate purchase, payment, and account information when making purchases in our store. You agree to promptly update your account and other information, including your email address, credit card number, and expiration date, so that we can complete your transactions and contact you as needed.

You represent and warrant that: (1) the credit card information you provide is true, accurate, and complete; (2) you are duly authorized to use such credit card for the purchase; (3) charges incurred by you will be honored by your credit card company; and (4) you will pay the charges incurred by you at the posted prices, including shipping and handling fees and all applicable taxes, if any.

Section 5 - Shipping and Delivery

We are not responsible for shipping or delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs processing, or circumstances beyond our control. Once we deliver the products to the carrier, title and risk of loss transfer to you.

Section 6 - Intellectual Property

Our Services, including but not limited to all trademarks, brands, text, display content, images, graphics, product reviews, video and audio, and their design, selection, and arrangement, are owned by Majlux-US, its affiliates, or licensors, and are protected by United States and foreign patent, copyright, and other intellectual property laws.

These Terms permit you to use the Services for personal, non-commercial purposes only. Without our prior written consent, you may not copy, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the Services. Except as expressly provided, nothing in these Terms shall be construed as granting you any license or other right under any patent, trademark, copyright, or other intellectual property right of Majlux-US, Shopify, or any third party. Unauthorized use of the Services may violate federal and state intellectual property laws. Majlux-US reserves all rights not expressly granted herein.

The Majlux-US name, logo, product and service names, designs, and slogans are trademarks of Majlux-US or its affiliates or licensors. You may not use such trademarks without the prior written permission of Majlux-US. The Shopify name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans appearing in the Services are trademarks of their respective owners.

Section 7 - Optional Tools

You may be provided access to customer tools offered by third parties as part of the Services, but we neither monitor nor control such tools and have no ability to intervene with respect to them.

You acknowledge and agree that we provide access to such tools on an “as is” and “as available” basis, without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Your use of any optional tools provided through the website is entirely at your own risk and discretion, and you should ensure that you are familiar with and agree to the terms under which such tools are provided by the relevant third-party providers.

In the future, we may also offer new features through the Services, including the release of new tools and resources. Such new features shall also be deemed part of the Services and shall be subject to these Terms of Service.

Section 8 - Third-Party Links

The Services may contain materials and hyperlinks to websites provided or operated by third parties, including any embedded third-party features. We are not responsible for reviewing or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Services to access such materials or third-party websites, you do so at your own risk.

We are not responsible for any harm or damages related to your access to any third-party website, or your purchase or use of any products, services, resources, or content on any third-party website. Please carefully read and understand the third party’s policies and terms before engaging in any transaction. Any complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third party.

Section 9 - Relationship with Shopify

[Merchant note: This section accurately describes the relationship between Shopify and your store. Please do not delete or modify it.]

Majlux-US is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our store are directly with Majlux-US. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sale between you and Majlux-US, including any injury, damage, or loss resulting from the purchase of products and services. You hereby expressly release Shopify and its affiliates from any claims, damages, and liabilities arising from or related to your purchases from or transactions with Majlux-US.

Section 10 - Privacy Policy

All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed here [link], and certain personal information may be subject to Shopify’s Privacy Policy, which can be viewed here. By using the Services, you acknowledge that you have read and understand this Privacy Policy.

Because the Services are hosted by Shopify, Shopify processes personal information regarding your access to and use of the Services in order to provide and improve the Services. Information you submit to the Services will be transmitted to Shopify and to third parties that may be located in countries or regions outside your place of residence in order to provide the Services to you. Please review our Privacy Policy [link] for details on how we, Shopify, and our partners use your personal information.

Section 11 - Feedback

If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, comments, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial purposes. For example, we may use the rights granted under this license to operate, provide, evaluate, enhance, improve, and promote the Services, while fulfilling our obligations and exercising our rights under the Terms of Service.

You also represent and warrant that: (1) you own or hold all necessary rights to all Feedback; (2) you have disclosed any compensation or incentives related to your submission of Feedback; and (3) your Feedback complies with these Terms. We are under no obligation to: (1) keep your Feedback confidential; (2) pay compensation for your Feedback; or (3) respond to your Feedback.

We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party’s intellectual property rights or these Terms of Service.

You agree that your Feedback will not violate any rights of any third party, including copyright, trademark, privacy, personality, or other personal or membership rights. You also agree that your Feedback will not contain defamatory or otherwise unlawful, abusive, or obscene content, or any computer virus or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, impersonate another person, or otherwise mislead us or third parties as to the origin of any Feedback. You are solely responsible for any Feedback you provide and its accuracy. We assume no responsibility or liability for any Feedback posted by you or any third party.

Section 12 - Errors, Inaccuracies, and Omissions

Information in the Services may occasionally contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions at any time, and to change or update information or cancel orders if any information is inaccurate, without prior notice, including after you have submitted your order.

Section 13 - Prohibited Uses

You may access and use the Services only for lawful purposes. You may not, directly or indirectly, access or use the Services for: (1) any unlawful or malicious purpose; (2) violating any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (3) infringing or violating our intellectual property rights or the intellectual property rights of others; (4) harassing, abusing, insulting, harming, defaming, disparaging, intimidating, or harming any of our employees or any other person; (5) transmitting false or misleading information; (6) sending, knowingly receiving, uploading, downloading, using, or reusing any material that does not comply with these Terms; (7) sending or causing to be sent any advertising or promotional materials, including “spam,” “chain letters,” “junk mail,” or any other similar solicitation; (8) impersonating or attempting to impersonate any other person or entity; or (9) engaging in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Services, or that we believe may harm Majlux-US, Shopify, or users of the Services, or expose them to liability.

In addition, you agree not to: (1) upload or transmit viruses or any other type of malicious code that will or may in any way affect the functionality or operation of the Services; (2) copy, reproduce, extract, sell, resell, or exploit any portion of the Services; (3) collect or track the personal information of others; (4) spam, phish, pharm, pretext, or otherwise abuse the Services; (5) use any robot, spider, scraper, data collection and extraction tool, automated device or process, AI tool such as agentic AI, or automated or manual method to access the Services; or (6) interfere with, bypass, or circumvent any security, authorization features, robot exclusion headers, or other measures we use to limit access to the Services. If we believe that you have violated any part of these Terms, we reserve the right to suspend, disable, or terminate your account at any time without notice.

Section 14 - Agents

14.1 If you use, allow, enable, or cause the deployment of an agent to access, use, or interact with any Services, this section (“Agent Terms”) applies. “Agent” means any software or service that can take autonomous or semi-autonomous actions on behalf of, or at the direction of, any individual or entity, and that can act on behalf of an individual’s device or use an individual’s device without direct supervision.

14.2 No Agent may access, use, or interact with the Services unless it identifies itself at all times and operates strictly in accordance with Section 14.4 below. In addition, if we request that an Agent not access, use, or interact with any Services, such Agent may not access, use, or interact with the Services.

14.3 We may restrict any Agent’s access to, use of, or interaction with the Services, including through technical measures.

14.4 Agents must: (1) identify in all HTTP/HTTPS requests that the request comes from an Agent and disclose the Agent’s name in the user-agent string of the request by including the following: “Agent/[Agent Name]”; (2) not conceal or obscure the fact that any access, use, or interaction comes from an Agent, including by (a) imitating human behavior and interaction patterns, or (b) completing or circumventing CAPTCHAs or measures designed to distinguish computers from humans; (3) truthfully answer any question or prompt designed to determine whether an interaction is from a human or a computer; and (4) not circumvent or otherwise evade any measure designed to prevent, restrict, modify, or control the manner in which Agents access, use, or interact with the Services.

Section 15 - Termination

We may, in our sole discretion, terminate this agreement or your access to the Services, or any part thereof, at any time without notice. However, you will remain liable for all amounts due up to and including the date of termination.

After termination of the Terms, the following sections shall continue in effect: Intellectual Property, Feedback, Termination, Disclaimers, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

Section 16 - Disclaimer

The information provided through the Services is for general informational purposes only. We do not guarantee the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any